Delivery Manager

About StormHarvester:

Our products deliver on real-world issues, solving water company and industry problems with existing and new infrastructure which is critical to the environment, economy and everyday living.
We are primarily data driven with domain expertise delivering insights to water networks and assets using analytics, presentation, machine learning and AI that is SAAS and cloud based. We are building on our existing team to onward develop our existing products, and continue growing our customer offerings, base and revenues.

The Role:

Working primarily within the engineering organisation, across all delivery teams, the focus of this
role is to take on ownership and responsibility for planning and delivery of product features and
customer enhancements. This can be across any of our products and will involve new features and
enhancements to existing features ensuring a co-ordinated managed approach to take into
account the business need, technical requirements, required team inputs, planning and delivery.
It will involve some aspects of:

• Programme management
• Project management
• Product management

This is a wide ranging role which will require a detailed understanding of our products, features, interactions, utilisation, configurations, customer deployments, services, architecture and roadmap determinations.
It will involve planning for options and prioritisation and the articulation of these to senior management and relaying these in planning to those teams responsible for delivery.

Key Responsibilities:

• Work with the Head of Product Development/Delivery/CTO in planning for delivery.
• Assess delivery capabilities including organisations and structures.
• Understand the capabilities and services of the StormHarvester wastewater smart product and other products across multiple customers
• Learn about and appreciate the wastewater Domain and use of our product.
• Input into and prioritise roadmap features based on internal drivers and market requirements.
• Work with customers, engineering and business teams to help determine prioritisation for planning and execution of delivery.
• Understand the deployment, sites and sensors under management across our customers.
• Appreciate the organisation structure and help identify needs/changes for delivery.
• Engage with Senior Management, HR and direct reports to develop and agree resourcing options.
• Determine options for delivery across feature need and available resource.
• Support architectural planning and s/w engineering delivery requirements.
• ‘Own’ responsibility for delivery plans.
• Work with team leads and engineers in delivery.
• Ensure adequate and timely communication throughout the function.
• Contribute to and produce estimations for timeframes and costs.
• ‘Own’ high level plans for feature/customer delivery and monitor/report on progress.
• Support all aspects for engineering in delivery of services (R&D, FE, BE, Support, Operations) to include planning for delivery such as early ideation through to technical architected plans.
• Help in making delivery more efficient and seek to optimise our approach.
• Advocate for additional tooling or processes with a view to optimisation and improvement.

Essential Criteria:

• Degree level education in a relevant discipline or equivalent experience.
• 10 + years of experience in s/w, product or engineering delivery role.
• Experienced in at least one of the main cloud technologies – AWS, Azure, RedHat, GCP, IBM Cloud.
• Clarity in communication.
• Can do, problem solving mindset.
• Curious and willing to onward develop and learn in ML/AI area.

Desirable Criteria:

• Experience of AWS services and utilisation
• Experience of Agile Scrum, Lean or Kanban using JIRA, or similar agile tracking tools
• Experience in delivery of S/W products

Benefits:

• Private medical and dental insurance.
• 24 days annual leave.
• Additional day off for birthday.
• Enhanced maternity / paternity package.
• Free parking at our Belfast office.
• Share Options.