Southern Water previously relied on static Hi-Hi alarms to monitor its pump stations. During periods of heavy rainfall, these alarms would trigger, offering little clarity on which sites genuinely required attention. As a result, many alerts were routinely “paused”, and critical issues often went undetected until pumps had already failed.

South West Water started a trial with StormHarvester in 2023 for Blockage Detection, monitoring 300 sites initially. South West Water made the conscious decision to end the blockage detection trial early due to the StormHarvester platform demonstrating benefits to the business.