South West Water - StormHarvester

Stopping pollution before it starts: A proactive win for South West Water using Pump Station Alerting

1. BACKGROUND

South West Water started a trial with StormHarvester in 2023 for Blockage Detection, monitoring 300 sites initially. They made the conscious decision to end the blockage detection trial early due to the StormHarvester platform demonstrating benefits to the business. South West Water subsequently expanded the visualised estate quickly going from 300 sites to approximately 1,500 overflow points. They continue to monitor its sewer levels through Detectronic. StormHarvester continues to help South West Water have valuable insight to what happens across their network with Pump Station Alerting. StormHarvester’s Pump Station Alerting module uses pump start and stop data to create an analogue dataset representing the performance of each pump and pumping station in your network.

2. WHAT IS PUMP STATION ALERTING?

StormHarvester’s Pump Station Alerting uses pump start and stop data to create an analogue dataset representing the performance of each pump and pumping station in your network.

By combining this with rainfall data, the system applies AI analysis to detect and alert on a range of potential issues.

3. EXAMPLE

SEPTEMBER 24 – STORMHARVESTER ALERT: ‘RUN TIME LONGER’

Wet well levels at the SPS displayed insufficient operation as shown in the screenshots. Further investigation showed dramatically reduced flows into the SPS which indicated a network blockage. South West Water team were immediately notified with a quick response, which was promptly escalated to the Networks team for urgent attendance. The Proactive Team at SWW acted quickly. A work order was issued immediately and the Operational Team found a mass rag blockage leading in to the SPS. Operations successfully jetted the downstream line which in turn cleared the blockage and the SPS returned to normal operation.

StormHarvester’s Pump Station Alerting uses pump start and stop data to create an analogue dataset representing the performance of each pump and pumping station in your network.

Anglian Water

StormHarvester and Anglian Water began working together in 2022 as part of Anglian Water’s Dynamic Sewer Visualisation (DSV) programme. The Anglian Water Dynamic Sewer Visualisation (DSV) programme was launched in February 2023.

Wessex Water

Wessex water provides water and sewerage services to 2.8 million people in the South West of England with 35,000km of sewers, clearing 13,000 blockages a year at a cost of £5m. StormHarvester have been working with Wessex Water successfully since 2020.

Severn Trent

Severn Trent Water is one of the largest of the 11 regulated water and sewerage companies in England and Wales. Severn Trent provides high quality water and waste services to more than 4.5 million homes and businesses in the Midlands, from the outskirts of Bristol.

Northumbrian Water

Northumbrian Water delivers water and sewerage services to 2.7 million people in the North East of England. With 27,000 km of sewers, the company cleared 9,500 blockages in 2019, ensuring the smooth operation of its vast network and maintaining service reliability.

Southern Water

Southern Water is the private utility company responsible for the public wastewater collection and treatment in Hampshire, the Isle of Wight and West Sussex, East Sussex and Kent, covering a total population of over 4.7 million people.